Find a virtual office location and compare its telephone services.
A live receptionist answers calls in your company name, then transfers the call to you or takes a message and sends it by email. This gives your callers a point of contact when you are working remotely, in meetings or handling other enquiries.
Start by choosing the answering hours you need. Confirm the telephone number available, your company greeting, where calls should be transferred and which email address should receive messages. Our team can help you check these arrangements before you order.
You can compare telephone services alongside a business address and mail handling service. Open a location's details to see the phone answering options offered there, or contact us to discuss your requirements.
Choose coverage around when your customers call. Business-hours answering and 24/7 answering are separate service options; check availability and the terms for the location you select.
| Compare | Business-hours answering | 24/7 answering |
|---|---|---|
| Coverage | Live answering during local business hours. | Live answering 24 hours a day, 7 days a week. |
| Call handling | Calls answered in your company name, then transferred to you or taken as a message and sent by email. | |
| Before choosing | Confirm the local time zone, working days and holiday arrangements. | Confirm availability, overnight instructions and any differences in charges. |
If you need an out-of-hours phone answering service, discuss the 24/7 option with our team. Explain when you need cover and whether after-hours calls should be transferred or taken as messages.
A receptionist speaks to your caller before transferring the call or taking a message. Choose this when you want someone to answer in your business name and handle enquiries while you are unavailable.
Calls to your allocated telephone number are diverted to your chosen landline or mobile. This suits businesses that want to answer their own calls. Compare our call patching service if you need a number and forwarding rather than a receptionist.
Compare the current service price in the location details and check the full cost before choosing a plan. Message taking, call transfers and call usage can carry additional charges, so the monthly service price may not be your total bill.
Looking for a virtual office phone answering service? Choose the address and telephone options you need separately, and check what is included in your selected package.
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